Return Polices (click the link to view the return Policy)
Acquisition of Receipt from the Order: The
buyer agrees to print a copy of the receipt after placing the order and
also save the email receipt for their records. This request will insure
optimal security for the buyer just incase packages are misplaced. Our goal is to provide a safe ordering atmosphere for
We do not
acquire any more information about consumers other than what required by law or
is otherwise necessary to provide a high level of service efficiently
3. Security Measures: We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties: We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
6. E-Mail Privacy: We will never trade, give away, sell or by any facet share your email information with anyone. Underhook's e-mail list is used to inform potential and currently customers about updated products, promotionally productions and events.
7. Refunds and Exchanges: No refunds or exchanges will be issued for any item sold by Underhook that has been used, worn, washed or by any means altered from the natural state in which the item was delivered from Underhook. If there is a refund, all refunds will be transmitted through Pay Pal unless notified by the receiver.
8. PRIVATE LABEL TERMS AND Conditions:
* PRIVATE LABEL TERMS AND Conditions: The normal turn around time for first time order is up to 2.5 months and orders place there after usually have a turn around time of 4 to 6 weeks depending on the item. Rush orders can be made upon request.
The private label customer agrees to and understands that in order for Underhook to provide quality services and products that the ordering client who has placed an order agrees to the terms and conditions of www.underhook.com and (TMAC ENTERTAINMENT). The ordering client, by ordering has agreed to the terms and conditions listed and provided by Underhook (DBA TMAC ENTERTAINMENT) and agrees to the terms of provided by www.underhook.com
The ordering client by placing the order agrees to the terms that have been expressed and listed by Underhook, (DBA TMAC ENTERTAINMENT). The ordering client by placing an order has agreed to the company terms and conditions provided by underhook.com.
The ordering client by placing the order aggress that Underhook and any sub-division of Underhook is not responsible for any damages that any products that may arise. The buying client aggress to be 100% accountable for the distribution, type of usage, product inspection, how the products are sold, how the products are used and agrees that Underhook or any sub-division of Underhook is not accountable if the products cause damage to people or other items that the buying client may use the products on. The buying client by accepting the items agrees to be held 100% accountable for all ordered items and any damages that may occur from the usage of the products.
9. All sales are final: (i.e. size charts, illustrations and content examples are provided via www.underhook.coms website), to ensure proper content information has been given. Private Label order sales are final after they have been approved and production has started, the ordering client, by placing the order agrees that the ordering client is 100% bound to the order once the order had been placed.
10. Shipping time frames: the (Buyer) when decides and initiates to purchase a product from Underhook agrees to the open shipping time frame, the (Buyer) understands that elements out of Underhook's control may effect a reasonable shipping delivery shipping time frame. Private Label shipping time frame is up to six (6) months, unless unforeseen issues arise and or depending upon the complexity of the order place.